Redford L J
J Case Manag. 1992 Spring;1(1):5-8.
Nurses and social workers are often placed in case management positions without an understanding of the basic philosophy or skills necessary for functioning effectively in this role. While the general components of the case management process are familiar to people from both professions, the specific procedures and goals of the process are quite different from those the participants learned during their basic educational preparation. This article explores the growing need for case management and offers a plan for effective training and skills necessary for the successful case manager. It describes the effects of case management on resource allocation, on the quality of its clients' lives, and on the systems within which it operates. It provides a clear overview of the important role that the case manager plays in sustaining the independence of older persons.
护士和社会工作者常常被安排到病例管理岗位，却并不了解有效履行这一职责所需的基本理念或技能。虽然这两个职业的人都熟悉病例管理过程的一般组成部分，但该过程的具体程序和目标与他们在基础教育培训中学到的截然不同。本文探讨了对病例管理日益增长的需求，并提供了一个有效培训计划以及成功的病例管理者所需的技能。它描述了病例管理对资源分配、客户生活质量以及其运作的系统所产生的影响。它清晰地概述了病例管理者在维持老年人独立性方面所发挥的重要作用。
