Norman P, Conner M
Department of Psychology, University of College of Swansea, Singleton Park.
Fam Pract. 1992 Dec;9(4):481-7. doi: 10.1093/fampra/9.4.481.
With the advent of the new GP contract, the offering of health checks in general practice is on the increase. This paper assesses the patient's response to this development. Conducted in a single practice and including 872 patients aged between 30 and 41, the study assessed a number of different invitation letters to, and ways of giving feedback to patients at a health check in terms of the uptake of the service, patients' satisfaction ratings, and changes in patients' health beliefs. A number of important findings emerged. First, almost twice as many patients attended a health check when their invitation letter contained an appointment than when it contained an open invitation. Second, patients' satisfaction with their invitation letters and the information received at the health check was high. However, the health check appeared to increase patients' beliefs in the importance of health professionals in maintaining health. Overall though, the results suggested that the patient's response to the health checks was a positive one, and this may be important in promoting future uptake of preventive services and compliance with advice.
随着新的全科医生合同的出现,在全科医疗中提供健康检查的情况正在增加。本文评估了患者对这一发展的反应。该研究在单一诊所进行,纳入了872名年龄在30至41岁之间的患者,从服务接受情况、患者满意度评分以及患者健康观念的变化等方面,评估了多种不同的健康检查邀请信以及向患者反馈的方式。出现了一些重要发现。首先,当邀请信包含预约信息时,参加健康检查的患者人数几乎是包含开放式邀请时的两倍。其次,患者对邀请信以及在健康检查中收到的信息满意度较高。然而,健康检查似乎增强了患者对健康专业人员在维持健康方面重要性的信念。不过总体而言,结果表明患者对健康检查的反应是积极的,这对于促进未来预防性服务的接受以及遵循建议可能很重要。