Tivorsak Tanya L, Britto Maria T, Klostermann Brenda K, Nebrig Dawn M, Slap Gail B
Division of Adolescent Medicine, Children's Hospital Medical Center, Cincinnati, Ohio 45229-3039, USA.
Clin Pediatr (Phila). 2004 Jan-Feb;43(1):55-61. doi: 10.1177/000992280404300107.
This study describes adolescent preferences about offices and waiting. Fifty-four adolescents participated in 12 discussion groups, which were audiotaped and transcribed. The transcripts were analyzed qualitatively. Two themes emerged about the health care environment: (1) making the interior design less childish, more teen-oriented, and more home-like; and (2) decreasing waiting time and enhancing waiting experience by providing teen diversions (e.g., magazines, tv, games). Teens preferred that artwork portray realistic images, that medical paraphernalia be hidden, and that colors be neutral. Modifying interior décor, constructing smaller subwaiting areas, and incorporating diversions that are teen-oriented may help promote positive health care experiences and utilization by adolescents.
本研究描述了青少年对诊室和候诊的偏好。54名青少年参与了12个讨论小组，这些小组进行了录音和转录。对转录文本进行了定性分析。关于医疗保健环境出现了两个主题：（1）使室内设计不那么幼稚，更以青少年为导向，更像家；（2）通过提供青少年消遣（如杂志、电视、游戏）来减少等待时间并改善等待体验。青少年更喜欢艺术作品描绘现实图像，医疗用具被隐藏起来，颜色为中性。修改室内装饰、建造较小的子候诊区以及纳入以青少年为导向的消遣可能有助于促进青少年积极的医疗保健体验和就医率。
