Crilly Julia, Chaboyer Wendy, Creedy Debra
Centre for Clinical Practice Innovation, Griffith University, Gold Coast Campus, PMB 50 Gold Coast Mail Centre, Qld. 9726, Australia.
Accid Emerg Nurs. 2004 Apr;12(2):67-73. doi: 10.1016/j.aaen.2003.11.003.
Emergency department (ED) violence is a significant problem in many hospitals. This study identified the incidence of violence by patients towards nurses in two EDs. Patient factors related to violence were identified and the circumstances surrounding the violent incident were described. Of the 71 ED nurses who participated, 50 (70%) reported 110 episodes of violence in a five-months period. That is approximately five violent incidents per week. Violence was reported most often on evening shifts (n=41, 37%). The nurses' perceived that the perpetrators of violence were under the influence of alcohol (n=30, 27%) and drugs (n=27, 25%) and displayed behaviours associated with mental illness (n=42, 38%). Nurses in this study were sworn at (n=67, 61%), pushed (n=11, 10%), hit (n=3, 3%), and kicked (n=3, 3%). Identification of trends and patterns of violence is necessary so that better health care planning and service provision as well as effective preventative and safe strategies for nurses in the workplace can be implemented.
急诊科暴力事件在许多医院都是一个严重问题。本研究确定了两家急诊科患者对护士实施暴力行为的发生率。确定了与暴力相关的患者因素,并描述了暴力事件发生的具体情形。在参与研究的71名急诊科护士中,有50名(70%)报告在五个月的时间里发生了110起暴力事件。也就是说,每周大约发生五起暴力事件。暴力事件最常发生在晚班(41起,占37%)。护士们认为,暴力行为的肇事者受酒精影响(30起,占27%)、受药物影响(27起,占25%),并表现出与精神疾病相关的行为(42起,占38%)。本研究中的护士遭到辱骂(67起,占61%)、推搡(11起,占10%)、殴打(3起,占3%)和踢踹(3起,占3%)。识别暴力行为的趋势和模式很有必要,这样才能实施更好的医疗保健规划和服务提供,以及为工作场所的护士制定有效的预防和安全策略。