Barton Glen A
Caterpillar Inc., Peoria, Illinois, USA.
Front Health Serv Manage. 2004 Spring;20(3):13-21.
We have evidence that quality and efficiency work together for better healthcare processes for patients while providing cost savings for employers. The complex processes and frequent disconnects among providers who care for the same patients are obviously an area of opportunity for improvement. By standardizing processes for care, we can begin to effectively measure quality and efficiency throughout the value chain. When we work as a team, focusing on quality and measurement, we can look to a future when the best possible care is efficiently and effectively delivered to patients. The future will also be brighter for employers dedicated to providing high-quality, competitive benefits for their valued employees and retirees while maintaining profitability.
我们有证据表明，质量和效率共同作用，可为患者带来更好的医疗保健流程，同时为雇主节省成本。照顾同一患者的医疗服务提供者之间复杂的流程和频繁的脱节显然是一个有待改进的领域。通过规范护理流程，我们可以开始在整个价值链中有效地衡量质量和效率。当我们作为一个团队，专注于质量和衡量时，我们可以展望这样一个未来：将尽可能最好的护理高效且有效地提供给患者。对于致力于为其重要员工和退休人员提供高质量、有竞争力福利同时保持盈利能力的雇主来说，未来也将更加光明。
