Johnson Kathie
Nursing and Patient Services, Forsyth Medical Center, Winston-Salem, North Carolina, USA.
J Healthc Manag. 2004 May-Jun;49(3):171-8; discussion 178-9.
News headlines and professional publications, such as the Institute of Medicine reports, have brought to the attention of both healthcare providers and consumers the importance of the issue of patient safety. In this article, we describe the study conducted by one hospital to improve patient safety within its culture. The study included the development and use of a culture survey tool. Key learnings from this survey are presented here as well. The article also states the limitations of the study and offers recommendations for further research. The work of improving both the culture and processes of healthcare institutions to reduce error and promote safety is ongoing. The findings from this study add to the growing body of knowledge on successful patient-safety strategies and tools.
新闻头条以及专业出版物，比如医学研究所的报告，已使医疗服务提供者和消费者都注意到患者安全问题的重要性。在本文中，我们描述了一家医院为在其文化氛围内提高患者安全而开展的研究。该研究包括一种文化调查工具的开发与使用。此处还呈现了这项调查的主要经验教训。本文也阐述了该研究的局限性，并为进一步研究提供了建议。改善医疗机构文化和流程以减少差错并促进安全的工作仍在进行中。这项研究的结果为有关成功的患者安全策略和工具的知识体系增添了内容。
