Vogelsmeier Amy, Scott-Cawiezell Jill, Miller Becky, Griffith Scott
Sinclair School of Nursing, University of Missouri, Columbia 65211, USA.
J Nurs Care Qual. 2010 Oct-Dec;25(4):288-94. doi: 10.1097/NCQ.0b013e3181d8e0f2.
There are differences in perceptions of safety culture between healthcare leaders and staff. Evidence suggests that an organization's actual safety performance is more closely reflected in staff perceptions suggesting that frontline staff may be more aware than the leadership of actual patient safety challenges within their organization. Closing the perception gap between healthcare leaders and staff is critical to aligning the resources and strategies required to create a true culture of safety.
医疗保健领域的领导者和工作人员对安全文化的认知存在差异。有证据表明,一个组织的实际安全表现更能在工作人员的认知中得到体现,这表明一线工作人员可能比领导层更了解其组织内部实际的患者安全挑战。弥合医疗保健领域领导者和工作人员之间的认知差距,对于协调创建真正安全文化所需的资源和战略至关重要。