Reynolds Duane
The Ohio State University, Columbus, Ohio, USA.
J Healthc Manag. 2004 Jul-Aug;49(4):237-49.
The need for healthcare managers to develop strategies that address culturally appropriate care for racial and ethnic populations continues to grow in importance. Healthcare organizations within the United States serve a range of diverse people, but they are not adequately meeting the needs of specific populations. Cultural and linguistic barriers are posing problems for an industry that is already financially strained. If strategies to provide more culturally appropriate care are not implemented, financial pressures will continue to rise and quality of care will suffer. Healthcare organizations can and should promote cultural competence among their physicians and employees. This article attempts to define the scope of the problem through literature and case studies. It also offers healthcare managers strategies for improving cultural understanding and competency within their organization.
医疗保健管理者制定应对针对种族和族裔人群的文化适宜性护理策略的需求，其重要性持续上升。美国的医疗保健机构服务着各种各样的人群，但它们并未充分满足特定人群的需求。文化和语言障碍给本已资金紧张的行业带来了问题。如果不实施提供更具文化适宜性护理的策略，财务压力将持续增加，护理质量也会受到影响。医疗保健机构能够且应该促进其医生和员工的文化能力。本文试图通过文献和案例研究来界定问题的范围。它还为医疗保健管理者提供了在其组织内提高文化理解和能力的策略。
