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创造伙伴关系协同效应:社区利益相关者的关键作用。

Creating partnership synergy: the critical role of community stakeholders.

作者信息

Lasker Roz D, Weiss Elisa S

机构信息

New York Academy of Medicine, USA.

出版信息

J Health Hum Serv Adm. 2003 Summer;26(1):119-39.

Abstract

While there are compelling reasons for professionals in health and human services administration to collaborate with other stakeholders in the community, the experience with such partnerships thus far has generated more frustration than results. Recent research on partnership synergy--a key indicator of a successful collaboration process--suggests that many of these partnerships are inadvertently compromising their own success by the way they involve community stakeholders. Applying research findings to current practice, this article shows how the ability of a partnership to understand and address complex problems--and sustain interventions over time--is related to who is involved in the partnership, how community stakeholders are involved, and the leadership and management of the partnership. The article addresses key challenges that health and human services administrators face when they seek to optimize the role of community stakeholders in partnership.

摘要

虽然卫生和人类服务管理领域的专业人员有令人信服的理由与社区中的其他利益相关者合作,但迄今为止,这种伙伴关系的经历带来的挫折多于成果。最近关于伙伴关系协同效应(成功合作过程的关键指标)的研究表明,这些伙伴关系中的许多都因其让社区利益相关者参与的方式而在不经意间损害了自身的成功。本文将研究结果应用于当前实践,展示了伙伴关系理解和解决复杂问题以及长期维持干预措施的能力如何与伙伴关系中涉及的人员、社区利益相关者的参与方式以及伙伴关系的领导和管理相关。本文探讨了卫生和人类服务管理人员在寻求优化社区利益相关者在伙伴关系中的作用时所面临的关键挑战。

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