Zachariah R, Teck R, Harries A D, Humblet P
Operational Research (HIV-TB), Médecins Sans Frontières, Medical Department, Brussels Operational Centre, Brussels, Belgium.
Int J Tuberc Lung Dis. 2004 Sep;8(9):1058-64.
In a rural district in Malawi, poorly motivated health personnel, shortages of human and financial resources, weak dialogue between existing tuberculosis (TB) and human immunodeficiency virus (HIV) programmes and poor community involvement are constraints to establishing joint TB-HIV interventions. The presence of a non-governmental organisation (NGO), Médecins Sans Frontières (MSF), in the health care delivery system provided an opportunity to bridge some of these gaps. The main inputs provided by MSF included additional staff, supplementary drugs including antiretroviral drugs, technical assistance and infrastructure development. The introduction of a scheme of monthly performance-linked incentives for health personnel proved successful in improving their performance, as judged by attendance rates as well as the quality and quantity of activities. This initiative also provided the district management with a tool for exerting pressure on health staff to improve their performance. The availability of independent NGO funds and a logistics team for construction of new infrastructure allowed the rapid initiation of new interventions at the district level without having to wait for disbursements of funds from the central level. This introduced a new dynamic of decentralised operational flexibility at the district level which improved access to care and support for people with TB-HIV.
在马拉维的一个农村地区,卫生人员积极性不高、人力和财力资源短缺、现有的结核病和人类免疫缺陷病毒(艾滋病毒)项目之间缺乏有效对话以及社区参与度低,这些都是开展结核病-艾滋病毒联合干预措施的制约因素。医疗服务体系中有一个非政府组织——无国界医生组织(MSF),这为弥合其中一些差距提供了契机。无国界医生组织提供的主要投入包括额外的工作人员、包括抗逆转录病毒药物在内的补充药品、技术援助以及基础设施建设。事实证明,实施一项针对卫生人员的与月度绩效挂钩的激励计划,从出勤率以及活动的质量和数量来看,在提高他们的绩效方面是成功的。这一举措还为地区管理层提供了一种对卫生工作人员施压以提高其绩效的手段。独立的非政府组织资金以及一个负责新基础设施建设的后勤团队的存在,使得在地区层面能够迅速启动新的干预措施,而无需等待中央层面的资金拨付。这在地区层面引入了一种新的分散式运营灵活性动态,改善了对结核病-艾滋病毒患者的护理和支持。