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Consumer complaints and nursing home quality.

作者信息

Grabowski David C

出版信息

Med Care. 2005 Feb;43(2):99-101. doi: 10.1097/00005650-200502000-00002.

DOI:10.1097/00005650-200502000-00002
PMID:15655422
Abstract
摘要

相似文献

1
Consumer complaints and nursing home quality.消费者投诉与养老院质量。
Med Care. 2005 Feb;43(2):99-101. doi: 10.1097/00005650-200502000-00002.
2
Analyses of Complaints, Investigations of Allegations, and Deficiency Citations in United States Nursing Homes.美国养老院投诉分析、指控调查和缺陷引文。
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3
Nursing home consumer complaints and their potential role in assessing quality of care.养老院消费者投诉及其在评估护理质量方面的潜在作用。
Med Care. 2005 Feb;43(2):102-11. doi: 10.1097/00005650-200502000-00003.
4
Physician practice in the nursing home: missing in action or misunderstood.养老院中的医生执业:不见踪影还是被误解?
J Am Geriatr Soc. 2005 Oct;53(10):1826-8. doi: 10.1111/j.1532-5415.2005.53509.x.
5
Perceptual measures of quality: a tool to improve nursing home systems.质量的感知测量:改善疗养院系统的一种工具。
Hosp Health Serv Adm. 1994 Winter;39(4):487-503.
6
[Managing of complaints in nursing homes].[养老院投诉管理]
Tijdschr Ziekenverpl. 1981 Jan 6;34(1):22-5.
7
Nursing home care quality: a multidimensional theoretical model integrating the views of consumers and providers.养老院护理质量:一个整合消费者和提供者观点的多维度理论模型。
J Nurs Care Qual. 1999 Oct;14(1):16-37; quiz 85-7. doi: 10.1097/00001786-199910000-00004.
8
Quality assessment in nursing home facilities: measuring customer satisfaction.养老院设施的质量评估:衡量客户满意度。
Am J Med Qual. 2000 Mar-Apr;15(2):54-61. doi: 10.1177/106286060001500203.
9
No pain, all gain. The new nursing home consumer quality measures present several challenges to today's long-term care facilities. Is yours ready?无痛,全得。新的疗养院消费者质量衡量标准给当今的长期护理机构带来了诸多挑战。你的机构准备好了吗?
Contemp Longterm Care. 2003 Feb;26(2):40, 42.
10
Managing for quality in a nursing home: a resident-directed approach.疗养院的质量管控:以居民为导向的方法。
Health Care Manag. 1997 Jun;3(1):31-8.

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Observational Evidence of For-Profit Delivery and Inferior Nursing Home Care: When Is There Enough Evidence for Policy Change?营利性养老服务与劣质养老院护理的观察证据:何时有足够证据推动政策变革?
PLoS Med. 2016 Apr 19;13(4):e1001995. doi: 10.1371/journal.pmed.1001995. eCollection 2016 Apr.
2
Association between traditional nursing home quality measures and two sources of nursing home complaints.养老院传统质量措施与两种养老院投诉来源之间的关联。
Health Serv Res. 2013 Aug;48(4):1256-78. doi: 10.1111/1475-6773.12021. Epub 2012 Dec 6.
3
Complaints in for-profit, non-profit and public nursing homes in two Canadian provinces.加拿大两个省份营利性、非营利性和公立养老院的投诉情况。
Open Med. 2011;5(4):e183-92. Epub 2011 Nov 15.