Bliss Julie
Florence Nightingale School of Nursing and Midwifery, King's College London.
Br J Community Nurs. 2004 Dec;9(12):524-6. doi: 10.12968/bjcn.2004.9.12.17240.
This article considers the key role played by the district nurse in managing the district nursing team in order to provide high quality health care. It considers how the district nurse can use key managerial roles (interpersonal, informational and decision-making) in order to ensure unity within the team. The importance of shared goals and trust to achieve unity is explored and a strategy for managing conflict is discussed. Finally, the article suggests a set of ground rules which could be used to facilitate effective team working.
本文探讨了社区护士在管理社区护理团队以提供高质量医疗保健方面所发挥的关键作用。文中思考了社区护士如何运用关键管理角色(人际、信息和决策)来确保团队内部的团结。探讨了共同目标和信任对于实现团结的重要性,并讨论了管理冲突的策略。最后,本文提出了一套可用于促进团队有效协作的基本规则。