Fallowfield L
London Hospital Medical College.
Br J Hosp Med. 1992;47(5):364-7.
Poor communication skills have adverse consequences on physical, psychosocial and economic aspects of health care. The essential elements of an ideal consultation as described lead to more accurate diagnosis, greater patient satisfaction, and more rewarding consultations both professionally and personally.
沟通技巧欠佳会对医疗保健的身体、心理社会和经济方面产生不良后果。上述理想会诊的基本要素有助于做出更准确的诊断,提高患者满意度,并在职业和个人层面带来更有价值的会诊体验。