Kerfoot Karlene
Nursing and Patient Care Services, Clarian Health, Indianapolis, IN, USA.
Nurs Econ. 2005 Mar-Apr;23(2):100-2.
In the words of Covey (2004), we all have the power to decide to live a great life rather than a life of mediocrity. Unfortunately, in patient safety, we in health care have chosen to live a life of mediocrity because we have not made a commitment to error-free versus an error-tolerant industry. Compared to what other industries have accomplished in safety, we must make a commitment to do better. We must stop benchmarking ourselves against the median or average, which is mediocrity at its finest, and accept the challenge that an error-free environment is possible. In the words of Collins (2001), "Good is the enemy of Great" (p. 1). With new eyes that represent diverse cognitive skills, we will overcome our blindness to defects and move from good to great.
用科维(2004年)的话来说,我们都有能力决定过精彩的生活,而非平庸的生活。不幸的是,在患者安全方面,我们医疗行业选择了过平庸的生活,因为我们没有致力于打造一个无差错而非容错的行业。与其他行业在安全方面所取得的成就相比,我们必须承诺做得更好。我们必须停止将自己与中位数或平均数进行比较,那可是极致的平庸,并且要接受这样一个挑战,即无差错的环境是有可能实现的。用柯林斯(2001年)的话来说,“优秀是卓越的大敌”(第1页)。凭借代表着多样认知技能的全新视角,我们将克服对缺陷的视而不见,从优秀迈向卓越。