Gask Linda
National Primary Care Research and Development Centre, University of Manchester, Manchester M13 9DL, UK.
Soc Sci Med. 2005 Oct;61(8):1785-94. doi: 10.1016/j.socscimed.2005.03.038.
This paper is concerned with the historical attempt over the last 20 years to improve integration between primary and specialist mental health care. Semi-structured interviews were carried out during the period December 2000-March 2001 with primary care workers, specialist medical and nursing staff, managers and other key informants in one large group model Health Maintenance Organization in the USA. Both overt (financial) and covert (attitudinal and conceptual) barriers to the integration of mental health and primary care were identified and the impact of these barriers on organizational development is discussed with reference to Activity Theory. The nature and quality of interprofessional conversation in an organization may be important mediating factors in addressing covert barriers to integration between primary and specialist mental health services. There may be insufficient actual contact between different groups of workers in primary and specialist care to enable these professionals to share ideas, challenge mutual assumptions and understand each others' viewpoints about the nature of their work, the covert barriers to integration. Workers may differ in the conceptual models of mental health care they utilize, their views about access to services, and the amount of information they require. In order to integrate services effectively, these issues will require discussion. Financial pressures in the system may lead to failure on the part of management to sanction and encourage opportunities for interprofessional conversation and the geographical distance between places of work may also limit opportunities for contact. However, an alternative explanation might be that attitudinal and other covert barriers to integration effectively prevent, in the first place, the development of such a shared space in which these covert barriers might actually be addressed.
本文关注过去20年里为改善初级心理健康护理与专科心理健康护理之间的整合所做的历史性尝试。2000年12月至2001年3月期间,在美国一家大型团体模式健康维护组织中,对初级保健工作者、专科医疗和护理人员、管理人员及其他关键信息提供者进行了半结构化访谈。识别出了心理健康护理与初级保健整合的显性(财务方面)和隐性(态度和观念方面)障碍,并参照活动理论讨论了这些障碍对组织发展的影响。组织中跨专业对话的性质和质量可能是解决初级和专科心理健康服务整合隐性障碍的重要中介因素。初级保健和专科保健不同工作群体之间可能缺乏足够的实际接触,无法使这些专业人员分享想法、质疑共同假设并理解彼此对工作性质(即整合的隐性障碍)的观点。不同工作者在他们所采用的心理健康护理概念模型、对服务获取的看法以及所需信息量方面可能存在差异。为了有效整合服务,这些问题需要进行讨论。系统中的财务压力可能导致管理层未能批准和鼓励跨专业对话的机会,工作地点之间的地理距离也可能限制接触机会。然而,另一种解释可能是,整合的态度和其他隐性障碍首先有效地阻碍了这样一个共享空间的发展,而在这个空间中这些隐性障碍实际上可能得到解决。