Jacobson Nora, Butterill Dale, Goering Paula
Health Systems Research and Consulting Unit, Centre for Addiction and Mental Health, 33 Russell St., Toronto, ON M5S 2S1, Canada.
Milbank Q. 2005;83(2):299-321. doi: 10.1111/j.1468-0009.2005.00348.x.
Academic researchers who work on health policy and health services are expected to transfer knowledge to decision makers. Decision makers often do not, however, regard academics' traditional ways of doing research and disseminating their findings as relevant or useful. This article argues that consulting can be a strategy for transferring knowledge between researchers and decision makers and is effective at promoting the "enlightenment" and "interactive" models of knowledge use. Based on three case studies, it develops a model of knowledge transfer-focused consulting that consists of six stages and four types of work. Finally, the article explores how knowledge is generated in consulting and identifies several classes of factors facilitating its use by decision makers.
从事卫生政策与卫生服务研究的学术研究人员需要将知识传递给决策者。然而,决策者通常并不认为学术研究人员传统的研究和传播研究结果的方式具有相关性或实用性。本文认为,咨询可以作为研究人员与决策者之间知识传递的一种策略,并且在促进知识使用的“启发式”和“交互式”模式方面是有效的。基于三个案例研究,本文构建了一个以知识传递为重点的咨询模型,该模型包括六个阶段和四种工作类型。最后,本文探讨了咨询过程中知识是如何产生的,并确定了几类有助于决策者使用这些知识的因素。