White Emily, Carney Patricia A, Kolar Ann Shattuck
Cancer Prevention Program, Fred Hutchinson Cancer Research Center, Seattle, WA 98109, USA.
Am J Epidemiol. 2005 Aug 1;162(3):261-6. doi: 10.1093/aje/kwi194. Epub 2005 Jun 22.
Nonmonetary incentives lead to small increases in response rates to mailed questionnaires. However, inclusion of a pen or pencil, which may be a facilitating factor as well as a reward, has not been shown to improve response to health surveys in prior trials. In 2001 and 2002, the authors conducted two US trials in which a study-logo pen or pencil was randomly included in a second questionnaire mailed to nonresponders to a first mailing. In the first study, of 10,686 nonresponders to a cohort recruitment mailing, response to the second mailing was 55% with inclusion of a pen versus 40% without one (p < 0.001). In the second study, of 141 nonresponders to a pilot follow-up survey conducted 2 years after entry into a cohort, response was 43% with inclusion of a pencil versus 24% without one (p = 0.02). This 15-19 percentage point increase for mailing 2 translated to a 5-6 percentage point increase after the two mailings combined. In a simulated study of three mailings based on these studies, the overall response rate increased by 4 percentage points at no added cost through inclusion of a pencil in the second mailing. The additional cost of the pencil was compensated for by the reduced number of nonrespondents sent packets at the third mailing. This study supports including a study-logo pen or pencil in a second questionnaire mailing to nonrespondents as a cost-effective method of increasing response rates.
非货币激励措施会使邮寄问卷的回复率略有提高。然而,在之前的试验中,包含一支钢笔或铅笔(它可能既是一个促进因素也是一种奖励)并未显示出能提高健康调查的回复率。在2001年和2002年,作者进行了两项美国试验,在寄给第一次邮寄未回复者的第二份问卷中随机包含一支带有研究标志的钢笔或铅笔。在第一项研究中,对于队列招募邮件的10686名未回复者,包含钢笔时第二次邮件的回复率为55%,不包含时为40%(p<0.001)。在第二项研究中,对于进入队列2年后进行的试点随访调查的141名未回复者,包含铅笔时回复率为43%,不包含时为24%(p = 0.02)。第二次邮寄时这15 - 19个百分点的提高在两次邮寄合并后转化为5 - 6个百分点的提高。在基于这些研究对三次邮寄进行的模拟研究中,通过在第二次邮寄中包含一支铅笔,总体回复率在不增加成本的情况下提高了4个百分点。铅笔的额外成本因第三次邮寄时发送包裹的未回复者数量减少而得到补偿。本研究支持在寄给未回复者的第二份问卷中包含一支带有研究标志的钢笔或铅笔,作为提高回复率的一种经济有效的方法。