Walther Joseph B, Pingree Suzanne, Hawkins Robert P, Buller David B
Department of Communication, Cornell University, Ithaca, NY 14853, USA.
J Med Internet Res. 2005 Jul 1;7(3):e33. doi: 10.2196/jmir.7.3.e33.
The development of online communication systems related to prevention, decision making, and coping with cancer has outpaced theoretical attention to the attributes that appeal to system users and that create effective interactions. This essay reviews a number of sociotechnical attributes related to online discussion systems and tutorials, including interactivity, presence, homophily, social distance, anonymity/privacy, and interaction management. These attributes are derived from different theoretical perspectives which have led to clinical trials and other empirical studies demonstrating effectiveness or attraction to end users. The effects of a subset of these attributes are connected to learning, social influence, and coping, as illustrated in evaluations of an interactive smoking prevention site and a cancer advice/support discussion system.
与癌症预防、决策和应对相关的在线通信系统的发展，已超过了对吸引系统用户并产生有效互动的属性的理论关注。本文回顾了一些与在线讨论系统和教程相关的社会技术属性，包括交互性、临场感、同质性、社会距离、匿名性/隐私以及互动管理。这些属性源自不同的理论视角，这些视角已促成了临床试验和其他实证研究，证明了其对终端用户的有效性或吸引力。正如对一个交互式吸烟预防网站和一个癌症咨询/支持讨论系统的评估所示，这些属性中的一部分的效果与学习、社会影响和应对相关。
