Fischer Bill, Boynton Andy
IMD, Lausanne, Switzerland.
Harv Bus Rev. 2005 Jul-Aug;83(7):116-23, 193.
Managing a traditional team seems pretty straightforward: Gather up whoever's available, give them time and space to do their jobs, and make sure they all play nicely together. But these teams produce results that are often as unremarkable as the teams themselves. When big change and high performance are required, a virtuoso team is far more likely to deliver outstanding and innovative results. Virtuoso teams are fundamentally different from the garden-variety work groups that most organizations form to pursue more modest goals. They comprise the top experts in their particular fields, are specially convened for ambitious projects, work with frenetic rhythm, and emanate a discernible energy. Not surprisingly, however, the superstars who make up these teams are renowned for being elitist, temperamental, egocentric, and difficult to work with. As a result, many managers fear that if they force such people to interact on a high-stakes project, the group just might implode. In this article, Bill Fischer and Andy Boynton put the inner workings of highly successful virtuoso teams on full display through three examples: the creative group behind West Side Story, the team of writers for Sid Caesar's 1950s-era television hit Your Show of Shows, and the high-powered technologists who averted an investor-relations crisis for Norsk Hydro, the Norwegian energy giant. Each of these teams accomplished enormous goals and changed their businesses, their customers, even their industries. And they did so by breaking all the conventional rules of collaboration--from the way they recruited the best members to the way they enforced their unusual processes, and from the high expectations they held to the exceptional results they produced.
召集所有有空的人,给他们时间和空间去完成工作,并确保他们都能融洽相处。但这些团队产生的成果往往和团队本身一样平淡无奇。当需要重大变革和高绩效时,一个专家团队更有可能带来卓越和创新的成果。专家团队与大多数组织为追求更适度目标而组建的普通工作小组有着根本的不同。它们由各自特定领域的顶尖专家组成,专门为雄心勃勃的项目而召集,以狂热的节奏工作,并散发着一种可感知的活力。然而,不足为奇的是,组成这些团队的超级明星以精英主义、喜怒无常、以自我为中心和难以共事而闻名。因此,许多管理者担心,如果他们强迫这些人在一个高风险项目中互动,团队可能会内爆。在本文中,比尔·菲舍尔和安迪·博因顿通过三个例子全面展示了非常成功的专家团队的内部运作:《西区故事》背后的创作团队、20世纪50年代西德·凯撒热门电视节目《你的演出》的编剧团队,以及为挪威能源巨头挪威水电公司避免投资者关系危机的高能技术专家团队。这些团队中的每一个都实现了巨大的目标,并改变了他们的业务、客户,甚至他们的行业。而且他们是通过打破所有传统的合作规则做到的——从他们招募最佳成员的方式到他们执行不寻常流程的方式,从他们设定的高期望到他们取得的非凡成果。