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医疗保健机构中的工作场所暴力与企业政策

Workplace violence and corporate policy for health care settings.

作者信息

Clements Paul T, DeRanieri Joseph T, Clark Kathleen, Manno Martin S, Kuhn Douglas Wolcik

机构信息

University of New Mexico, Albuquerque, NM, USA.

出版信息

Nurs Econ. 2005 May-Jun;23(3):119-24, 107.

Abstract

Incidents of workplace violence have been of significant concern to health care employers and the public at large. Many employers now find themselves confronted with sentinel events in the workplace, such as assault; property damage; racially, ethnically, or religiously motivated violence; sexual assault; employee suicide; or homicide. Regardless of a health care agency's size or mission, when employees are unexpectedly confronted with workplace violence, they are typically overwhelmed with shock and multiple questions surrounding how the event could have occurred in the safety of the workplace. It is difficult to imagine returning to work only minutes after hearing such news and, yet, in this modern era of corporate health care, this is what usually happens. Awareness of the dynamics and issues related to workplace violence can guide policy development and related interventions to promote safety, stability, and provide a platform for adapting to the devastation of such a disturbing event.

摘要

职场暴力事件一直是医疗保健雇主和广大公众极为关注的问题。现在,许多雇主发现自己面临着工作场所的警戒事件,如袭击、财产损失、出于种族、民族或宗教动机的暴力、性侵犯、员工自杀或杀人。无论医疗保健机构的规模或使命如何,当员工意外遭遇职场暴力时,他们通常会被震惊以及围绕该事件如何能在工作场所的安全环境中发生的诸多疑问所淹没。很难想象在听到这样的消息后几分钟就重返工作岗位,然而,在这个企业医疗保健的现代时代,这却是常有的事。了解与职场暴力相关的动态和问题可以指导政策制定及相关干预措施,以促进安全、稳定,并为适应此类令人不安事件的破坏提供一个平台。

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