Adam Taghreed, Amorim Débora G, Edwards Sally J, Amaral João, Evans David B
World Health Organization, 1211 Geneva 27, Switzerland.
Health Policy Plan. 2005 Dec;20 Suppl 1:i49-i57. doi: 10.1093/heapol/czi057.
Information on how health workers spend their time can help programme managers determine whether it is possible to add new services or activities to their schedules and at what cost. One set of interventions with the potential to reduce under-five mortality is training of facility-based health workers according to the guidelines for Integrated Management of Childhood Illness (IMCI), along with improvements to supervision, procurement and information systems that are part of the IMCI strategy. Although it has been shown that IMCI is associated with improved quality of care, it is important to determine if it also requires additional consultation time. To investigate the amount of time required to provide clinical care to children under 5 years based on IMCI compared with routine care, a time and motion study was conducted in Northeast Brazil. IMCI-trained providers spent 1 minute and 26 seconds longer per consultation with under-fives than untrained providers, holding confounding factors constant at the mean levels observed in the sample. The difference was greater when patient load was low, and decreased as the number of patients a provider saw per day increased. This has three implications. First, the ability of the system to absorb new technologies depends on current capacity utilization. Secondly, the cost of treating a child also depends on the level of capacity utilization, at least in terms of provider time. Thirdly, where patient loads are high it is important to determine if the quality of care required for IMCI can be maintained.
关于卫生工作者如何分配时间的信息,有助于项目管理者确定是否有可能在其工作安排中增加新的服务或活动,以及成本是多少。一组有可能降低五岁以下儿童死亡率的干预措施是,按照儿童疾病综合管理(IMCI)指南对医疗机构的卫生工作者进行培训,同时改进作为IMCI战略一部分的监督、采购和信息系统。尽管已有研究表明,IMCI与医疗服务质量的提高相关,但确定它是否还需要额外的咨询时间也很重要。为了调查与常规护理相比,基于IMCI为五岁以下儿童提供临床护理所需的时间,在巴西东北部进行了一项工时与动作研究。在将混杂因素保持在样本中观察到的平均水平不变的情况下,接受IMCI培训的提供者与五岁以下儿童每次咨询的时间比未接受培训的提供者长1分26秒。当患者负荷较低时,差异更大,并且随着提供者每天接待的患者数量增加而减小。这有三个影响。首先,系统吸收新技术的能力取决于当前的产能利用率。其次,治疗儿童的成本也取决于产能利用率水平,至少在提供者时间方面是这样。第三,在患者负荷较高的情况下,确定是否能够维持IMCI所需的医疗服务质量很重要。