Tseng Hsing-Chau, Chen Thai-Form, Chen Feng-I
Department of Nursing, and Graduate School of Bussiness and Operations Management, Chang Jung Christian University, Tainan.
J Nurs Res. 2005 Dec;13(4):293-304.
This study, in which staff nurses in Taiwan participated, was aimed to construct a model for relationships among trustworthiness, trust behavior and organizational identification. One hundred and ninety five anonymously completed questionnaires were collected. Superiors' trustworthiness, staff nurses' trust behavior, and organizational identification were identified as latent variables to which the following indicators were to be applied: integrity, benevolence, ability, communication, consistency, compliance, sharing, teamwork, subordination, membership, loyalty and similarity. A logical trust and organizational identification model was constructed and tested with LISREL (Linear Structural Relations) analysis. Benevolence was eliminated due to excessive residual value. The adjusted model passed pertinent tests. It was also revealed that trust behavior acts as a mediator between trustworthiness and organizational identification. The results of this study may be taken as a reference for the training of supervisory level personnel, as well as for strengthening the organizational identification of staff nurses, and as a beginning phase in the construction and testing of a relationship model for the relationship between trust and organizational identification.
这项有台湾在职护士参与的研究旨在构建一个关于可信度、信任行为和组织认同之间关系的模型。共收集到195份匿名填写完成的问卷。上级的可信度、在职护士的信任行为和组织认同被确定为潜在变量，并应用以下指标：正直、仁爱、能力、沟通、一致性、合规性、分享、团队合作、从属关系、成员身份、忠诚度和相似性。构建了一个逻辑信任和组织认同模型，并使用LISREL（线性结构关系）分析进行了检验。由于残差过大，仁爱这一指标被剔除。调整后的模型通过了相关检验。研究还表明，信任行为在可信度和组织认同之间起中介作用。本研究结果可供监督级人员培训参考，也有助于加强在职护士的组织认同，同时作为信任与组织认同关系模型构建和检验的起始阶段。
