Hutton Scott A
VA Healthcare, Cincinnati, Ohio, USA.
J Nurs Adm. 2006 Jan;36(1):22-7; discussion 27-8. doi: 10.1097/00005110-200601000-00006.
The financial cost of workplace violence is 4.2 billion dollars a year. Workplace incivility may initiate a spiral that for 1,000 people a year ends in death at work. If an initial minor incident such as incivility could be mitigated, then the financial and human capital that could be realized by the healthcare organization is immense. This article is an in-depth look at the literature and theoretical frameworks related to workplace incivility.
职场暴力每年造成的经济成本高达42亿美元。职场不文明行为可能引发一种恶性循环，每年有1000人因此死于工作岗位。如果像不文明行为这样的初始小事件能够得到缓解，那么医疗保健机构所能实现的财务和人力资本将是巨大的。本文深入探讨了与职场不文明行为相关的文献和理论框架。
