Bowers Len, Carr-Walker Paola, Paton Jo, Nijman Henk, Callaghan Patrick, Allan Teresa, Alexander Jane
St. Bartholomew School of Nursing and Midwifery, City University, Philpot Street, London E1 2EA, UK.
Crim Behav Ment Health. 2005;15(3):171-83. doi: 10.1002/cbm.5.
Psychiatric professionals tend to have poor attitudes towards people who suffer from personality disorder. Previous studies suggest that such attitudes are influenced by sufferer behaviours, organizational factors and the characteristics of individual professionals, but do similar considerations apply outside health services?
To identify what events, experiences and factors in the course of daily work with personality-disordered people influence the attitudes and beliefs of prison staff.
Semi-structured interviews were conducted with prison officers working in a pilot "Dangerous and Severe Personality Disorder" Unit within a UK prison. Open questions were asked about any changes in their attitudes to or beliefs about personality-disordered inmates.
Positive influences on attitude were: development of greater understanding of personality disorder and prisoners as individuals; improvement in inmate behaviours; education; the staff counselling programme; staff sharing support and skills; the challenge and purpose of the new role and having their views listened to. Negative influences were: delays in establishing the treatment programme; some inmate behaviours; fear and concern over their new roles and negative portrayal as a profession in the media.
In order to maintain a high overall positive attitude among staff to working with people with personality disorder, units should have: consistency of direction and timely implementation of anticipated developments; clear philosophy and treatment regime; substantial investment in staff training programmes and effective programmes for the provision of clinical supervision to frontline staff.
精神科专业人员往往对患有个性障碍的人态度不佳。以往研究表明,此类态度受患者行为、组织因素及专业人员个体特征的影响,但类似的考量在医疗服务之外是否适用呢?
确定在日常与个性障碍患者打交道的工作过程中,哪些事件、经历和因素会影响监狱工作人员的态度和信念。
对在英国一所监狱的试点“危险及严重个性障碍”单元工作的狱警进行了半结构式访谈。就他们对个性障碍囚犯的态度或信念的任何变化提出了开放性问题。
对态度产生积极影响的因素有:对个性障碍及囚犯个体有了更深入的了解;囚犯行为有所改善;接受教育;工作人员咨询项目;工作人员分享支持和技能;新角色带来的挑战和使命感以及自己的意见得到倾听。产生消极影响的因素有:治疗方案的制定出现延迟;一些囚犯的行为;对新角色的恐惧和担忧以及媒体对该职业的负面描述。
为了使工作人员对与个性障碍患者打交道保持高度的总体积极态度,各单元应做到:方向一致且及时落实预期的进展;有明确的理念和治疗方案;大力投资工作人员培训项目以及为一线工作人员提供有效临床督导的项目。