Price Jayne, McNeilly Patricia, Surgenor Mark
School of Nursing and Midwifery, Queen's University Belfast.
Int J Palliat Nurs. 2006 Mar;12(3):115-20. doi: 10.12968/ijpn.2006.12.3.20695.
Breaking bad news is an extremely difficult and challenging process for the health care professional. The National Service Framework for Children in the UK highlights that the manner in which the health care professional delivers bad news impacts upon the way it is received, interpreted, understood and dealt with. The children's nurse, as an instrumental member of the multidisciplinary team caring for the child and family, is central to this complex communication process. This article examines the literature surrounding the breaking of bad news and introduces a new framework that outlines the multifaceted role of the children's nurse within this complex, challenging process.
对医疗保健专业人员来说,传达坏消息是一个极其困难且具有挑战性的过程。英国儿童国家服务框架强调,医疗保健专业人员传达坏消息的方式会影响消息被接收、解读、理解和处理的方式。儿童护士作为照顾儿童及其家庭的多学科团队中的重要成员,在这个复杂的沟通过程中起着核心作用。本文审视了围绕传达坏消息的相关文献,并引入了一个新框架,该框架概述了儿童护士在这个复杂且具有挑战性的过程中所扮演的多方面角色。