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老年护理中员工的工作满意度、感知护理质量与压力:心理测量评估及关联

Staff satisfaction with work, perceived quality of care and stress in elderly care: psychometric assessments and associations.

作者信息

Engström Maria, Ljunggren Brigitta, Lindqvist Ragny, Carlsson Marianne

机构信息

Department of Public Health and Caring Sciences, Uppsala University, Sweden.

出版信息

J Nurs Manag. 2006 May;14(4):318-28. doi: 10.1111/j.1365-2934.2006.00625.x.

DOI:10.1111/j.1365-2934.2006.00625.x
PMID:16629846
Abstract

AIMS

To evaluate validity and reliability of three questionnaires measuring 'work satisfaction', 'patient care' and 'staff health' for staff in elderly care and to study the relationship between staff members' satisfaction with work and perceived stress.

BACKGROUND

Increased workload, difficulties in recruiting and retaining nurses are reported in elderly care. Valid and reliable instruments measuring staffs' perceptions of work are needed.

METHODS

A convenience sample of 299 staff answered the questionnaires.

RESULTS

Factor analysis of 'work satisfaction' gave eight factors, 'patient care' four factors and 'staff health' two factors, explaining 52.2%, 56.4% and 56.8% of the variance. Internal consistency was mostly satisfactory. Multiple regression analysis revealed a model that explained 41% of the variance in perceived stress symptoms.

CONCLUSIONS

There was support for the instruments' validity and reliability. Older age, higher scores/satisfaction with workload, cooperation, expectations and demands, personal development and lower scores on internal motivation contributed to less stress.

摘要

目的

评估用于老年护理工作人员的三份分别测量“工作满意度”“患者护理”和“员工健康”的问卷的有效性和可靠性,并研究工作人员的工作满意度与感知压力之间的关系。

背景

据报道,老年护理中存在工作量增加、护士招聘和留用困难的问题。需要有效且可靠的工具来衡量员工对工作的看法。

方法

299名工作人员的便利样本回答了问卷。

结果

“工作满意度”的因子分析得出八个因子,“患者护理”四个因子,“员工健康”两个因子,分别解释了52.2%、56.4%和56.8%的方差。内部一致性大多令人满意。多元回归分析揭示了一个解释感知压力症状中41%方差的模型。

结论

这些工具的有效性和可靠性得到了支持。年龄较大、对工作量、合作、期望和要求、个人发展的得分/满意度较高,以及内部动机得分较低,这些因素导致压力较小。

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