Cumbers Barbara, Urquhart Christine, Durbin Jane
Department of Information Studies, University of Wales Aberystwyth, Aberystwyth, UK.
Health Info Libr J. 2006 Jun;23(2):133-9. doi: 10.1111/j.1471-1842.2006.00651.x.
This two-part paper aims to identify the main transferable lessons learned from both the quantitative and qualitative evaluations of the Knowledge Access 24 (KA24) service of online databases and selected full-text journals for health and social care staff in London and the south-east of England. The quantitative evaluation analysed usage rates and user registration with the objective of measuring uptake by previously disadvantaged staff, and to inform the subsequent qualitative survey.
User and usage data were analysed by type of NHS Trust, by type of user, and by what was being used. The evaluation assessed development in user registration and usage of both databases and journals over a 2-year period. Data were aggregated and analysed both monthly and quarterly.
Usage levels increased, but uptake in both the mental health and primary care sectors was comparatively slow. Nurses and allied professionals used the service more than doctors. The increase in usage of full-text journals over the usage of databases was marked.
Previously disadvantaged staff used electronic resources. A qualitative survey was needed to identify the main enablers and barriers to uptake.
这篇分两部分的论文旨在确定从对知识获取24（KA24）服务的定量和定性评估中吸取的主要可借鉴经验。该服务提供在线数据库以及为伦敦和英格兰东南部的卫生与社会护理人员精选的全文期刊。定量评估分析了使用率和用户注册情况，目的是衡量先前处于弱势的工作人员的使用情况，并为后续的定性调查提供信息。
按国民保健服务信托类型、用户类型以及所使用的内容对用户和使用数据进行了分析。该评估在两年期间评估了数据库和期刊的用户注册及使用情况的发展。数据按月和按季度进行汇总与分析。
使用水平有所提高，但心理健康和初级保健部门的使用增长相对缓慢。护士和专职专业人员比医生更多地使用了该服务。全文期刊的使用量相对于数据库的使用量有显著增加。
先前处于弱势的工作人员使用了电子资源。需要进行定性调查以确定使用的主要促进因素和障碍。
