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挑战性行为与学习障碍:情感表达与员工归因之间的关系

Challenging behaviour and learning disabilities: the relationship between expressed emotion and staff attributions.

作者信息

Weigel Luise, Langdon Peter E, Collins Suzanne, O'Brien Yvonne

机构信息

School of Medicine, Health Policy & Practice, University of East Anglia, UK.

出版信息

Br J Clin Psychol. 2006 Jun;45(Pt 2):205-16. doi: 10.1348/014466505X67510.

Abstract

OBJECTIVES

Expressed emotion (EE) and attributions towards challenging behaviour (CB) were explored amongst a group of staff working within a residential and day service placement for people with learning disabilities.

DESIGN

Using a cross-sectional related-samples design, EE and attributions were measured amongst all staff working with one client with CB, and one client without CB.

METHODS

Fifteen staff members completed the attributional questionnaire and the 5-minute speech sample (FMSS) to allow for EE ratings concerning staff relationships with two clients. One client exhibited CB, while the other did not, giving 2 samples. Attributional and EE ratings for each group were compared. This study did not employ vignette methodology.

RESULTS

Staff working with a client with learning disabilities and CB attributed the CB as internal to the client and controllable by the client. Staff reported high levels of EE and made more critical comments towards the client with CB as compared with the client without CB. Furthermore, staff who reported high EE attributed CB as internal to the client and controllable by the client.

CONCLUSIONS

Staff working with a client with challenging behaviour appeared to be making the 'fundamental attribution error'. The relationship between expressed emotion and attribution theory is discussed along with the methodological benefits of not relying on vignette methodology in research that examines challenging behaviour.

摘要

目标

在一组为学习障碍人士提供住宿和日间服务的工作人员中,探讨了表达性情绪(EE)和对挑战性行为(CB)的归因。

设计

采用横断面相关样本设计,对所有与一名有挑战性行为的服务对象以及一名无挑战性行为的服务对象共事的工作人员进行了EE和归因测量。

方法

15名工作人员完成了归因问卷和5分钟言语样本(FMSS),以便对工作人员与两名服务对象的关系进行EE评分。一名服务对象表现出挑战性行为,另一名则没有,从而形成2个样本。对每组的归因和EE评分进行了比较。本研究未采用 vignette 方法。

结果

与有学习障碍且有挑战性行为的服务对象共事的工作人员将挑战性行为归因于服务对象自身内部因素且服务对象能够控制。与没有挑战性行为的服务对象相比,工作人员报告称对有挑战性行为的服务对象有较高水平的EE,且做出了更多批评性评论。此外,报告有高EE的工作人员将挑战性行为归因于服务对象自身内部因素且服务对象能够控制。

结论

与有挑战性行为的服务对象共事的工作人员似乎犯了“基本归因错误”。讨论了表达性情绪与归因理论之间的关系,以及在研究挑战性行为时不依赖 vignette 方法的方法学优势。

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