Conceptual framework for the provision of culturally competent services in public health settings.

To develop a conceptual framework for the provision of culturally competent services in public health based on literature and expert panel reviews. Public health professionals conducted expert panel reviews for face and content validity of the conceptual framework. Results from the panel and theories from public health literature were used to strengthen the framework. Based on an ecological perspective, the framework consists of systems, sub-systems, concepts, and characteristics, including the context, individual provider, organization, service, and client. This framework is viable for the provision of culturally competent services in a variety of public health settings.