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俄美医疗保健:弥合医生与患者之间的沟通差距。

Russian-American health care: bridging the communication gap between physicians and patients.

作者信息

Shpilko Inna

机构信息

Queens College, City University of New York, Benjamin Rosenthal Library, Flushing, NY 11367, USA.

出版信息

Patient Educ Couns. 2006 Dec;64(1-3):331-41. doi: 10.1016/j.pec.2006.03.014. Epub 2006 Jul 21.

Abstract

OBJECTIVES

The objectives of this article are two-fold: (1) to gather in one place reliable information about Russian-Americans' past medical practices and their current outlook on health care and to provide health care professionals with an overview of the major afflictions suffered by this ethnic group; and (2) to educate Russian-speaking patients about the American heath care system and social services geared towards immigrants by locating and evaluating free, culturally appropriate patient education Web sites available in Russian.

METHODS

In order to draw data on specific diseases and conditions affecting the Russian-speaking population, the author searched various scholarly health-related electronic databases. A number of well-established U.S. government consumer-health Web sites were searched to locate patient education resources that can be utilized by recent Russian immigrants.

RESULTS

The author provides an overview of the major health problems encountered by the Russian-speaking population before emigration and potential health concerns for Russian immigrant communities. In addition, the author provides a scholarly exploration of patient education materials available in Russian.

CONCLUSION

In this increasingly diverse society, physicians are faced with the challenge of providing culturally sensitive health care. Multicultural Web-based health resources can serve as a valuable tool for reducing communication barriers between patients and health care providers, thus improving the delivery of quality health care services. Recommendations for further research are indicated.

PRACTICE IMPLICATIONS

The author offers recommendations for practitioners serving Russian-speaking immigrants. Suggestions on utilization of Web resources are also provided.

摘要

目标

本文的目标有两个:(1)将有关美籍俄罗斯人过去的医疗实践及其当前对医疗保健的看法的可靠信息汇集在一起,为医疗保健专业人员提供该族群所遭受的主要疾病的概述;(2)通过查找和评估以俄语提供的免费、适合文化背景的患者教育网站,让说俄语的患者了解美国医疗保健系统和针对移民的社会服务。

方法

为了获取有关影响说俄语人群的特定疾病和状况的数据,作者搜索了各种与健康相关的学术电子数据库。搜索了一些知名的美国政府消费者健康网站,以查找可供近期俄罗斯移民使用的患者教育资源。

结果

作者概述了说俄语人群在移民前遇到的主要健康问题以及俄罗斯移民社区潜在的健康问题。此外,作者对以俄语提供的患者教育材料进行了学术探讨。

结论

在这个日益多元化的社会中,医生面临着提供具有文化敏感性的医疗保健的挑战。基于网络的多元文化健康资源可以作为减少患者与医疗保健提供者之间沟通障碍的宝贵工具,从而改善优质医疗保健服务的提供。文中指出了进一步研究的建议。

实践意义

作者为服务说俄语移民的从业者提供了建议。还提供了关于利用网络资源的建议。

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