Halbesleben Jonathon R B
Department of Health Management and Informatics, School of Medicine, University of Missouri, Columbia, MO, USA.
J Appl Psychol. 2006 Sep;91(5):1134-45. doi: 10.1037/0021-9010.91.5.1134.
The Conservation of Resources (COR) model of burnout (Hobfoll & Freedy, 1993) suggests that resources are differentially related to burnout dimensions. In this paper, I provide a meta-analysis of the social support and burnout literature, finding that social support, as a resource, did not yield different relationships across the 3 burnout dimensions (emotional exhaustion, depersonalization, and personal accomplishment), challenging the COR model. However, when considering the source of the social support (work vs. nonwork) as a moderator, I found that work-related sources of social support, because of their more direct relationship to work demands, were more closely associated with exhaustion than depersonalization or personal accomplishment; the opposite pattern was found with nonwork sources of support. I discuss the implications of this finding in relation to the COR model and suggest future research directions to clarify the relationship between resources and burnout dimensions.
倦怠的资源守恒(COR)模型(霍夫福尔和弗里迪,1993年)表明,资源与倦怠维度的关系各不相同。在本文中,我对社会支持与倦怠的文献进行了荟萃分析,发现社会支持作为一种资源,在三种倦怠维度(情感耗竭、去个性化和个人成就感)上并没有产生不同的关系,这对COR模型提出了挑战。然而,当将社会支持的来源(工作与非工作)作为调节变量时,我发现与工作相关的社会支持来源,由于它们与工作要求的关系更直接,与耗竭的关联比去个性化或个人成就感更紧密;在非工作支持来源方面则发现了相反的模式。我讨论了这一发现对COR模型的意义,并提出了未来的研究方向,以阐明资源与倦怠维度之间的关系。