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心理社会氛围作为工作中管理情感需求资源的先行因素。

Psychosocial Climate as Antecedent for Resources to Manage Emotional Demands at Work.

作者信息

Andersen Lars Peter, Andersen Dorte Ruby, Pihl-Thingvad Jesper

机构信息

Danish Ramazzini Centre, Department of Occupational Medicine, Gødstrup Hospital, 7400 Herning, Denmark.

Department of Occupational and Environmental Medicine, Odense University Hospital, 5000 Odense, Denmark.

出版信息

Int J Environ Res Public Health. 2025 Jan 6;22(1):64. doi: 10.3390/ijerph22010064.

DOI:10.3390/ijerph22010064
PMID:39857517
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11765097/
Abstract

BACKGROUND

Effectively managing emotional demands in the workplace is crucial in professions such as healthcare, education, and social work. Recent studies indicate that the psychosocial safety climate within an organization can significantly mitigate the negative effects associated with high emotional demands.

METHOD

This study examines whether psychosocial safety climate is associated with six practical strategies for managing emotional demands that have previously been found to be associated with less burnout. It utilizes longitudinal data from 1457 participants across 129 different workplaces in various emotionally demanding professions. The associations were analyzed using linear regression and Poisson regression techniques. All analyses incorporated cluster-robust standard errors to account for potential dependencies arising from respondents sharing the same workplace.

RESULTS

The results indicate that higher levels of psychosocial safety climate are significantly associated with the availability of practical strategies. Furthermore, the incidence rate of receiving multiple types of support increases significantly for each point increase in psychosocial safety. Additionally, these relationships remain consistent even under high work demands.

CONCLUSIONS

The results underscore the importance of fostering a psychosocial safety climate and increasing the availability of practical strategies to manage emotional demands in the workplace. This approach may safeguard employee well-being in high-demand professions.

摘要

背景

在医疗保健、教育和社会工作等职业中,有效管理工作场所的情感需求至关重要。最近的研究表明,组织内的心理社会安全氛围可以显著减轻与高情感需求相关的负面影响。

方法

本研究考察心理社会安全氛围是否与六种管理情感需求的实用策略相关,这些策略先前已被发现与较低的倦怠感相关。它利用了来自1457名参与者的纵向数据,这些参与者来自129个不同工作场所,从事各种情感需求较高的职业。使用线性回归和泊松回归技术分析这些关联。所有分析都纳入了聚类稳健标准误差,以考虑因受访者共享同一工作场所而产生的潜在依赖性。

结果

结果表明,较高水平的心理社会安全氛围与实用策略的可用性显著相关。此外,心理社会安全每提高一分,获得多种支持的发生率就会显著增加。此外,即使在高工作需求下,这些关系仍然保持一致。

结论

结果强调了营造心理社会安全氛围以及增加管理工作场所情感需求的实用策略可用性的重要性。这种方法可能会保障高需求职业中员工的福祉。

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Healthcare (Basel). 2023 Dec 14;11(24):3168. doi: 10.3390/healthcare11243168.
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Emotional demands at work and risk of hospital-treated depressive disorder in up to 1.6 million Danish employees: a prospective nationwide register-based cohort study.工作中的情绪需求与高达 160 万丹麦雇员患医院治疗抑郁障碍的风险:一项前瞻性全国基于登记的队列研究。
Scand J Work Environ Health. 2022 May 1;48(4):302-311. doi: 10.5271/sjweh.4020. Epub 2022 Mar 9.
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Teleworking While Sick: A Three-Wave Study of Psychosocial Safety Climate, Psychological Demands, and Presenteeism.生病时远程工作:心理社会安全氛围、心理需求和带病出勤的三阶段研究
Front Psychol. 2021 Oct 28;12:734245. doi: 10.3389/fpsyg.2021.734245. eCollection 2021.
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Emotional demands at work and risk of long-term sickness absence in 1·5 million employees in Denmark: a prospective cohort study on effect modifiers.工作中的情绪需求与丹麦 150 万员工长期病假风险:关于调节因素的前瞻性队列研究。
Lancet Public Health. 2021 Oct;6(10):e752-e759. doi: 10.1016/S2468-2667(21)00185-7.
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Eur J Public Health. 2021 Oct 11;31(4):739-741. doi: 10.1093/eurpub/ckab090.
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Am J Public Health. 2020 May;110(5):646-647. doi: 10.2105/AJPH.2020.305633.
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