Sherman Rose O
Nursing Leadership Institute, Christine E. Lynn College of Nursing, Florida Atlantic University, USA.
Online J Issues Nurs. 2006 May 31;11(2):3.
Today's nursing workforce is made up of staff and nursing leaders from four different generational cohorts. Generational diversity, including workforce differences in attitudes, beliefs, work habits, and expectations, has proven challenging for nursing leaders. The purpose of this article is to assist nursing leaders to reframe perceptions about generational differences and to view these differences in attitudes and behaviors as potential strengths. Developing the skill to view generational differences through a different lens will allow the leader to flex their leadership style, enhance quality and productivity, reduce conflict, and maximize the contributions of all staff. This article provides an overview of the generational cohorts and presents strategies which nursing leaders can use to coach and motivate, communication with, and reduce conflict for each generational cohort of nurses.
如今的护理人员队伍由来自四个不同代际群体的员工和护理领导者组成。代际差异，包括员工在态度、信仰、工作习惯和期望方面的差异，已被证明对护理领导者来说具有挑战性。本文的目的是帮助护理领导者重新构建对代际差异的认知，并将这些态度和行为上的差异视为潜在优势。培养通过不同视角看待代际差异的技能，将使领导者能够灵活调整其领导风格，提高质量和生产力，减少冲突，并使所有员工的贡献最大化。本文概述了代际群体，并提出了护理领导者可用于指导和激励、与各代际护士群体沟通以及减少冲突的策略。
