Wlody Ginger Schafer
Quality Management, Carl T. Hayden Veterans Administration Medical Center, Phoenix, Arizona, USA.
Crit Care Med. 2007 Feb;35(2 Suppl):S29-35. doi: 10.1097/01.CCM.0000252910.70311.66.
This article describes organizational ethics issues involved in nursing management of an intensive care unit. The intensive care team and medical center management have the dual responsibility to create an ethical environment in which to provide optimum patient care. Addressing organizational ethics is key to creating that ethical environment in the intensive care unit. During the past 15-20 yrs, increasing costs in health care, competitive markets, the effect of high technology, and global business changes have set the stage for business and healthcare organizational conflicts that affect the ethical environment. Studies show that critical care nurses experience moral distress and are affected by the ethical climate of both the intensive care unit and the larger organization. Thus, nursing moral distress may result in problems related to recruitment and retention of staff. Other issues with organizational ethics ramifications that may occur in the intensive care unit include patient safety issues (including those related to disruptive behavior), intensive care unit leadership style, research ethics, allocation of resources, triage, and other economic issues. Current organizational ethics conflicts are discussed, a professional practice model is described, and multidisciplinary recommendations are put forth.
本文描述了重症监护病房护理管理中涉及的组织伦理问题。重症监护团队和医疗中心管理层有双重责任营造一个道德环境,以便提供最佳的患者护理。解决组织伦理问题是在重症监护病房营造该道德环境的关键。在过去的15至20年里,医疗保健成本的增加、竞争激烈的市场、高科技的影响以及全球商业变革,为影响道德环境的商业和医疗保健组织冲突埋下了伏笔。研究表明,重症监护护士会经历道德困扰,并受到重症监护病房以及更大组织的道德氛围的影响。因此,护理道德困扰可能导致与员工招聘和留用相关的问题。重症监护病房可能出现的其他具有组织伦理影响的问题包括患者安全问题(包括与破坏性行为相关的问题)、重症监护病房的领导风格、研究伦理、资源分配、分诊以及其他经济问题。文中讨论了当前的组织伦理冲突,描述了一种专业实践模式,并提出了多学科建议。