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医疗领域的行政管理与信息技术创新:识别采用过程中的障碍

Executive management and IT innovation in health: identifying the barriers to adoption.

作者信息

England Ian, Stewart Don

机构信息

UnitingCare Health GPO Box 2240 Brisbane, Q 4001, Australia.

出版信息

Health Informatics J. 2007 Jun;13(2):75-87. doi: 10.1177/1460458207076462.

Abstract

This study aims to understand IT investment decisions from the perspective of senior health system executives. A two-stage study was used to investigate this highly influential, very specialized and small population of interest. The first stage involved qualitative interviews with top health executives and analysed their opinions and beliefs using an innovation diffusion theory framework. The second stage involved quantitative surveys of senior health executives to gain an understanding of their opinions regarding the organizational and technological drivers (the independent variables) and the level of IT adoption (the dependent variable). It was found that the majority of drivers identified as being significant to organizational and technological innovation are degraded in respect to IT and health. It was concluded that health executives hold a range of views that potentially inhibit the increased adoption of IT in health. In particular, beliefs about the technology itself have been identified as the most influential deterrents.

摘要

本研究旨在从卫生系统高级管理人员的角度理解信息技术投资决策。采用两阶段研究来调查这一极具影响力、非常专业且规模较小的目标群体。第一阶段包括对顶级卫生管理人员进行定性访谈,并使用创新扩散理论框架分析他们的观点和信念。第二阶段对高级卫生管理人员进行定量调查,以了解他们对组织和技术驱动因素(自变量)以及信息技术采用水平(因变量)的看法。研究发现,大多数被认为对组织和技术创新具有重要意义的驱动因素在信息技术与卫生领域都有所退化。研究得出结论,卫生管理人员持有一系列可能会抑制卫生领域信息技术采用增加的观点。特别是,对技术本身的看法已被确定为最具影响力的阻碍因素。

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