Parsons R J
Graduate School of Social Work, University of Denver, CO 80208.
Soc Work. 1991 Nov;36(6):483-7.
The frameworks and skills of a mediator are indigenous to social workers. Mediation's purpose and place in human problem solving are inherent in the definition of social work practice. Decisions about assuming the mediator role with clients require that social workers weigh desired outcomes and constraints of the role. Helping client systems assume power and efficacy to negotiate problem resolution is a needed empowerment-oriented strategy in social work practice. Teaching client systems to negotiate and mediate for themselves may result in mutually agreeable solutions and growth and attitude change on the part of the client.
调解人的框架和技能是社会工作者所固有的。调解在解决人类问题中的目的和地位，是社会工作实践定义中所固有的。决定是否对客户承担调解人角色，要求社会工作者权衡该角色的预期结果和限制因素。帮助客户系统获得权力和效能以协商解决问题，是社会工作实践中一种必要的赋权导向策略。教导客户系统自行协商和调解，可能会产生双方都认可的解决方案，并促使客户实现成长和态度转变。
