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谁帮助了谁,又伤害了谁?组织中人际帮助与伤害的关系前因。

Who helps and harms whom? Relational antecedents of interpersonal helping and harming in organizations.

作者信息

Venkataramani Vijaya, Dalal Reeshad S

机构信息

Krannert Graduate School of Management, Purdue University, West Lafayette, IN 47907-2056, USA.

出版信息

J Appl Psychol. 2007 Jul;92(4):952-66. doi: 10.1037/0021-9010.92.4.952.

Abstract

Antecedents of interpersonally directed forms of citizenship and counterproductive behaviors (i.e., interpersonal helping and harming, respectively) have been studied most often under the broad categories of individual differences and job attitudes. Although these behaviors often are exhibited within the confines of interpersonal relationships, the impact of relationship quality and context on such behaviors has been understudied. The present study uses a social networks framework to examine the relational antecedents of interpersonal helping and harming in a sample of 62 members of a college sorority house. Results indicate that relational variables--direct, third-party, and structural or positional characteristics of positive and negative affective networks, and the frequency of voluntary interaction--explain substantial incremental variance (beyond traditional predictors) in helping and harming. Moreover, helping and harming were themselves weakly positively interrelated. Implications for theory and practice are discussed.

摘要

人际导向型公民行为和反生产行为(即分别为人际帮助和人际伤害)的前因,大多是在个体差异和工作态度这两个宽泛类别下进行研究的。尽管这些行为通常在人际关系范围内表现出来,但关系质量和情境对这类行为的影响却研究不足。本研究采用社会网络框架,对一个大学女生联谊会62名成员样本中的人际帮助和人际伤害的关系前因进行了考察。结果表明,关系变量——积极和消极情感网络的直接、第三方以及结构或位置特征,以及自愿互动的频率——解释了帮助和伤害行为中大量的增量方差(超出传统预测因素)。此外,帮助和伤害行为本身存在微弱的正相关关系。文中还讨论了该研究对理论和实践的启示。

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