Finley Frances R, Ivanitskaya Lana V, Kennedy Michael H
Aurora Medical Center of Oshkosh, WI, USA.
J Healthc Manag. 2007 Jul-Aug;52(4):260-9; discussion 269-70.
A survey instrument about mentoring junior healthcare administrators was mailed to 485 senior-level executives-chief executive officers, hospital administrators, and presidents. Completed surveys were returned by 127 senior executives (26 percent response rate). On average, the respondents were 53 years old, had nine years of organizational tenure in their current position, and had 16.5 years of career tenure as a senior healthcare executive. The mean age of when the respondents first had a mentor was 28 years old. The average length of the respondents' relationship with their mentor was 3.56 years. Although healthcare executives believed mentoring benefits the healthcare industry as a whole, they reported that the benefits were even greater for the hospital where mentoring was done. Personal satisfaction was cited as the primary reason for serving as a mentor. In the 127 organizations represented by the respondents, informal mentoring programs were more prevalent than formal mentoring programs. Our findings suggest that healthcare executives in formal mentoring programs may be more likely to support mentoring than individuals who entered informal mentoring relationships. Those who reported being mentors or engaging in mentoring-supportive activities had a longer job tenure and career tenure than did individuals who had not served as mentors. The study suggests that mentoring--in particular, informal mentoring--is a popular activity in U.S. hospitals and is carried out by experienced healthcare executives whose primary motivation is personal satisfaction.
一份关于指导初级医疗保健管理人员的调查问卷被邮寄给了485位高级管理人员——首席执行官、医院管理人员和院长。127位高级管理人员寄回了完整的调查问卷(回复率为26%)。受访者的平均年龄为53岁,在现任职位上的组织任期为9年,作为高级医疗保健管理人员的职业任期为16.5年。受访者首次拥有导师时的平均年龄为28岁。受访者与导师关系的平均时长为3.56年。尽管医疗保健管理人员认为指导对整个医疗保健行业有益,但他们报告称,对于开展指导工作的医院来说,益处更大。个人满意度被认为是担任导师的主要原因。在受访者所代表的127个组织中,非正式指导项目比正式指导项目更为普遍。我们的研究结果表明,参与正式指导项目的医疗保健管理人员可能比那些建立了非正式指导关系的人更支持指导工作。那些报告担任导师或参与支持指导活动的人,其工作任期和职业任期比未担任导师的人更长。该研究表明,指导——尤其是非正式指导——在美国医院是一项受欢迎的活动,并且由经验丰富的医疗保健管理人员开展,他们的主要动机是个人满意度。