Ferns Terry
University of Greenwich, School of Health and Social Care, Department of Acute and Continuing Care, Grey Building, Southwood Site, London SE9 2UG, UK.
Accid Emerg Nurs. 2007 Oct;15(4):193-200. doi: 10.1016/j.aaen.2007.06.005. Epub 2007 Oct 4.
Internationally literature emphasises concern regarding the phenomenon of violence and aggression within the emergency field. This paper emphasises the important role education and training may play in reducing the risk of staff being exposed to violent or aggressive experiences. Furthermore, the paper emphasises, explores and discusses well recognised theories relating to aggression development. These theories can be used to explain both organisational strategies designed to minimise aggression in the emergency department and situational factors contributing to the development of aggressive interactions.
国际文献强调了对急诊领域暴力和攻击现象的关注。本文强调了教育和培训在降低工作人员遭受暴力或攻击经历风险方面可能发挥的重要作用。此外,本文强调、探讨并讨论了与攻击行为发展相关的公认理论。这些理论可用于解释旨在尽量减少急诊科攻击行为的组织策略以及导致攻击互动发展的情境因素。