Feudtner Chris
Division of General Pediatrics and the Pediatric Advanced Care Team, Children's Hospital of Philadelphia - North, 3535 Market Street, Room 1523, Philadelphia, PA 19104, USA.
Pediatr Clin North Am. 2007 Oct;54(5):583-607, ix. doi: 10.1016/j.pcl.2007.07.008.
In an ideal world, all of us - patients, parents, family members, nurses, physicians, social workers, therapists, pastoral care workers, and others - would always work together in a collaborative manner to provide the best care possible. This article bases the framework for this ideal upon studies of communication between patients, families, and clinicians, as well as more general works on communication, collaboration, decision-making, mediation, and ethics, and is comprised of four parts: what is meant by collaborative communication; key concepts that influence how we frame the situations that children with life-threatening conditions confront and how these frameworks shape the care we provide; general topics that are important to the task of collaborative communication, specifically how we use heuristics when we set about to solve complicated problems; and three common tasks of collaborative communication, offering practical advice for patient care.
在理想的世界里，我们所有人——患者、父母、家庭成员、护士、医生、社会工作者、治疗师、牧师关怀工作者以及其他人员——都会始终以协作的方式共同努力，以提供尽可能最佳的护理。本文基于对患者、家庭和临床医生之间沟通的研究以及关于沟通、协作、决策、调解和伦理的更广泛著作，构建了这一理想的框架，它由四个部分组成：协作沟通的含义；影响我们如何构建危及生命状况儿童所面临情况的框架以及这些框架如何塑造我们所提供护理的关键概念；对协作沟通任务很重要的一般主题，特别是我们在着手解决复杂问题时如何使用启发法；以及协作沟通的三项常见任务，为患者护理提供实用建议。
