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在英国国民医疗服务体系工作的结直肠与血管外科会诊医师的压力与职业倦怠

Stress and burnout in colorectal and vascular surgical consultants working in the UK National Health Service.

作者信息

Sharma A, Sharp D M, Walker L G, Monson J R T

机构信息

Academic Surgical Unit, University of Hull, Cottingham, Hull, UK.

出版信息

Psychooncology. 2008 Jun;17(6):570-6. doi: 10.1002/pon.1269.

Abstract

BACKGROUND

It has been suggested that dealing with cancer is associated with increased stress and burnout in health-care professionals. The aim of this study is to examine the prevalence of psychiatric morbidity and burnout in surgeons working in the National Health Service (NHS), and the putative relationship between psychiatric morbidity, burnout and the amount of cancer-related work.

METHODS

All consultant colorectal and vascular surgeons identified from their professional societies were sent a booklet consisting of questions about cancer-related and specialty-specific work load, job satisfaction and socio-demographics. It also included the General Health Questionnaire (GHQ-12), the Maslach Burnout Inventory (MBI) and the Coping Questionnaire. Logistic regression analysis was used to identify independent predictors of psychiatric morbidity (GHQ), burnout (MBI) and retirement intentions.

RESULTS

Five hundred and one questionnaire booklets were completed and returned (response rate 58.7%). The mean age of respondents was 47 years (range 31-65). The majority of the surgeons were male (460, 92%). One hundred and sixty-three (33%) surgeons scored in the positive range of the GHQ, and 154 (32%) had high burnout on at least one subscale of the MBI. Three hundred and eighty-three (77%) surgeons stated that they intended to retire before the statutory retirement age. Level of work satisfaction and perceived adequacy of training in communication and management skills were significantly negatively correlated with GHQ and MBI scores. Surgeons who planned to take early retirement or wished to retire as soon as they could afford to were more likely to have psychiatric morbidity and/or burnout. Surgeons who were married or cohabiting were less likely to have psychiatric morbidity, and younger surgeons were more likely to have higher levels of depersonalization (DP). Work satisfaction was negatively correlated with psychiatric morbidity and all three burnout scales. Colorectal surgeons had a greater cancer-related workload than vascular surgeons (48.6 vs 7.5%, respectively, U=2667, p<0.005). However, there were no significant differences between the two groups in psychiatric morbidity, personal accomplishment and emotional exhaustion. Vascular surgeons, however, had significantly higher levels of DP (p=0.04).

CONCLUSION

Levels of psychiatric morbidity, burnout and work dissatisfaction are worryingly high in colorectal and vascular surgeons and are likely to impact adversely on patient satisfaction and service quality. The number of surgeons intending to retire early is also a cause for concern both in terms of the overall number of trained surgeons in the NHS and in the balance between senior and junior surgeons. Apart from DP, these indicators of stress, however, were unrelated to cancer workload.

摘要

背景

有人认为,应对癌症会使医疗保健专业人员承受更大的压力并产生职业倦怠。本研究的目的是调查在国民医疗服务体系(NHS)工作的外科医生中精神疾病和职业倦怠的患病率,以及精神疾病、职业倦怠与癌症相关工作量之间的假定关系。

方法

向从专业协会中识别出的所有结直肠和血管外科顾问医生发送了一本小册子,其中包含有关癌症相关和特定专科工作量、工作满意度及社会人口统计学的问题。还包括一般健康问卷(GHQ - 12)、马氏职业倦怠量表(MBI)和应对问卷。采用逻辑回归分析来确定精神疾病(GHQ)、职业倦怠(MBI)和退休意愿的独立预测因素。

结果

共完成并返回了501本问卷小册子(回复率58.7%)。受访者的平均年龄为47岁(范围31 - 65岁)。大多数外科医生为男性(460名,92%)。163名(33%)外科医生在GHQ的阳性范围内得分,154名(32%)在MBI的至少一个子量表上有高职业倦怠得分。383名(77%)外科医生表示他们打算在法定退休年龄之前退休。工作满意度水平以及沟通和管理技能培训的感知充分性与GHQ和MBI得分显著负相关。计划提前退休或希望一旦经济条件允许就尽快退休的外科医生更有可能患有精神疾病和/或职业倦怠。已婚或同居的外科医生患精神疾病的可能性较小,年轻外科医生更有可能有较高水平的去个性化(DP)。工作满意度与精神疾病和所有三个职业倦怠量表均呈负相关。结直肠外科医生的癌症相关工作量比血管外科医生大(分别为48.6%和7.5%,U = 2667,p < 0.005)。然而,两组在精神疾病、个人成就感和情感耗竭方面没有显著差异。然而,血管外科医生的DP水平显著更高(p = 0.04)。

结论

结直肠和血管外科医生的精神疾病、职业倦怠和工作不满程度高得令人担忧,可能会对患者满意度和服务质量产生不利影响。打算提前退休的外科医生数量在NHS中训练有素的外科医生总数以及高级和初级外科医生之间的平衡方面也是一个令人担忧的问题。然而,除了DP之外,这些压力指标与癌症工作量无关。

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