Ma Qingguo, Wang Xiaoyi, Shu Liangchao, Dai Shenyi
School of Management, Zhejiang University, Hangzhou, PR China.
Neurosci Lett. 2008 Jan 24;431(1):57-61. doi: 10.1016/j.neulet.2007.11.022. Epub 2007 Nov 26.
Brand extension is the behavior of applying an established brand to enter new product categories. Its success depends on the perception of attribute similarity between the original brand and the extension product. In this study, 16 participants were required to decide the suitability of extending the brand in stimulus 1 to the product category in stimulus 2 during a S1-S2 paradigm. S1 consists of 15 well-known beverage brands. S2 consists of products in two categories: beverage and non-beverage. P300 - an important component of ERP - was elicited in all probes. The P300 amplitude was larger and distributed over almost all parietal and occipital regions when S2 is a beverage product. The P300 amplitude, however, was smaller and presented predominantly over the right regions when S2 is a non-beverage product. We speculate that the participants' decision process is a categorization process: they tried to classify the product in S2 into brand category in S1. In this process, the brand name in prime evoked the memory of specific products, and the neurons in corresponding cortex areas were activated. The higher similarity and coherence between the brand name in prime and the product name in probe produced an overlap of the similar stimuli in prime and probe, which resulted in larger P300. Otherwise, there is no overlap, resulting in smaller P300. Hence, the P300 may potentially be used in marketing research as an endogenous neural indicator of measuring consumers' attitude towards an intended brand extension.
品牌延伸是指运用已建立的品牌进入新的产品类别。其成功与否取决于消费者对原品牌与延伸产品之间属性相似性的认知。在本研究中,16名参与者被要求在S1 - S2范式下,判断刺激1中的品牌延伸至刺激2中的产品类别的适宜性。S1由15个知名饮料品牌组成。S2由两类产品组成:饮料和非饮料。在所有探测中均诱发了P300(事件相关电位的一个重要成分)。当S2为饮料产品时,P300波幅较大且分布于几乎所有顶叶和枕叶区域。然而,当S2为非饮料产品时,P300波幅较小且主要出现在右侧区域。我们推测参与者的决策过程是一个分类过程:他们试图将S2中的产品分类到S1中的品牌类别。在此过程中,启动刺激中的品牌名称唤起了特定产品的记忆,相应皮层区域的神经元被激活。启动刺激中的品牌名称与探测刺激中的产品名称之间更高的相似性和连贯性导致了启动刺激和探测刺激中相似刺激的重叠,从而产生更大的P300。否则,就没有重叠,导致P300较小。因此,P300有可能作为一种内源性神经指标,用于市场研究中衡量消费者对意向品牌延伸的态度。