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品牌延伸评估中的两阶段分类:电生理时间进程证据

Two-stage categorization in brand extension evaluation: electrophysiological time course evidence.

作者信息

Ma Qingguo, Wang Cuicui, Wang Xiaoyi

机构信息

School of Management, Zhejiang University, Hangzhou, The People's Republic of China; Neuromanagement Lab, Zhejiang University, Hangzhou, The People's Republic of China.

School of Management, Zhejiang University, Hangzhou, The People's Republic of China; Neuromanagement Lab, Zhejiang University, Hangzhou, The People's Republic of China; School of Management, Hefei University of Technology, Hefei, The People's Republic of China.

出版信息

PLoS One. 2014 Dec 1;9(12):e114150. doi: 10.1371/journal.pone.0114150. eCollection 2014.

Abstract

A brand name can be considered a mental category. Similarity-based categorization theory has been used to explain how consumers judge a new product as a member of a known brand, a process called brand extension evaluation. This study was an event-related potential study conducted in two experiments. The study found a two-stage categorization process reflected by the P2 and N400 components in brand extension evaluation. In experiment 1, a prime-probe paradigm was presented in a pair consisting of a brand name and a product name in three conditions, i.e., in-category extension, similar-category extension, and out-of-category extension. Although the task was unrelated to brand extension evaluation, P2 distinguished out-of-category extensions from similar-category and in-category ones, and N400 distinguished similar-category extensions from in-category ones. In experiment 2, a prime-probe paradigm with a related task was used, in which product names included subcategory and major-category product names. The N400 elicited by subcategory products was more significantly negative than that elicited by major-category products, with no salient difference in P2. We speculated that P2 could reflect the early low-level and similarity-based processing in the first stage, whereas N400 could reflect the late analytic and category-based processing in the second stage.

摘要

品牌名称可被视为一种心理范畴。基于相似性的分类理论已被用于解释消费者如何将新产品判定为已知品牌的一员,这一过程称为品牌延伸评估。本研究是一项在两个实验中进行的事件相关电位研究。该研究发现,在品牌延伸评估中,P2和N400成分反映了一个两阶段的分类过程。在实验1中,启动-探测范式以由一个品牌名称和一个产品名称组成的对子形式,在三种条件下呈现,即类别内延伸、相似类别延伸和类别外延伸。尽管该任务与品牌延伸评估无关,但P2能将类别外延伸与相似类别延伸和类别内延伸区分开来,而N400能将相似类别延伸与类别内延伸区分开来。在实验2中,使用了带有相关任务的启动-探测范式,其中产品名称包括子类别和主要类别产品名称。子类别产品引发的N400比主要类别产品引发的N400更显著为负,P2没有显著差异。我们推测,P2可能反映了第一阶段早期基于低水平和相似性的加工,而N400可能反映了第二阶段后期基于分析和类别的加工。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a787/4250186/34e465bfec1d/pone.0114150.g001.jpg

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