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公共卫生护士的员工赋权、创新行为与工作效率:一项横断面问卷调查

Employee empowerment, innovative behavior and job productivity of public health nurses: a cross-sectional questionnaire survey.

作者信息

Chang Li-Chun, Liu Chieh-Hsing

机构信息

Department of Nursing, Chang-Gung Institute of Technology, Tao-Yuan 33303 Taiwan, Republic of China.

出版信息

Int J Nurs Stud. 2008 Oct;45(10):1442-8. doi: 10.1016/j.ijnurstu.2007.12.006.

Abstract

BACKGROUND

Employee empowerment is an important organizational issue. Empowered employees with new ideas and innovative attributes may increase their ability to respond more effectively to face extensive changes in current public health care work environments.

OBJECTIVES

The objective of this study was to investigate the relationships between employee empowerment, innovative behaviors and job productivity of public health nurses (PHNs).

DESIGN

This study conducted a cross-sectional research design.

SETTINGS AND PARTICIPANTS

Purposive sampling was conducted from six health bureaus in northern Taiwan. 670 PHNs were approached and 576 valid questionnaires were collected, with a response rate of 85.9%.

METHODS

Structured questionnaires were used to collect data by post.

RESULTS

Meaning and competence subscales of psychological empowerment, information and opportunity subscales of organizational empowerment, and innovative behaviors were the predictors of job productivity, only accounting for 16.4% of the variance. The competence subscale of psychological empowerment made the most contribution to job productivity (beta = 0.31). Meaning subscale of psychological empowerment has a negative impact on job productivity.

CONCLUSIONS

Employee empowerment and innovative behavior of PHNs have little influence on job productivity. Employees with greater competence for delivering public health showed higher self-evaluated job productivity. The negative influences on job productivity possibly caused by conflict meaning on public health among PHNs in current public health policy. It should be an issue in further researches. Public health department should strengthen continuing education to foster competence of psychological sense of empowerment and innovative behavior to increase job productivity

摘要

背景

员工赋权是一个重要的组织问题。赋权员工具有新思想和创新特质,可能会提高他们更有效地应对当前公共卫生保健工作环境广泛变化的能力。

目的

本研究的目的是调查公共卫生护士(PHNs)的员工赋权、创新行为与工作效率之间的关系。

设计

本研究采用横断面研究设计。

地点和参与者

从台湾北部的六个卫生局进行了目的抽样。共接触了670名公共卫生护士,收集到576份有效问卷,回复率为85.9%。

方法

采用结构化问卷通过邮寄收集数据。

结果

心理赋权的意义和能力子量表、组织赋权的信息和机会子量表以及创新行为是工作效率的预测因素,仅占方差的16.4%。心理赋权的能力子量表对工作效率的贡献最大(β = 0.31)。心理赋权的意义子量表对工作效率有负面影响。

结论

公共卫生护士的员工赋权和创新行为对工作效率影响不大。具有更强公共卫生服务能力的员工自我评估的工作效率更高。当前公共卫生政策中公共卫生护士之间意义冲突可能对工作效率产生负面影响,这应是进一步研究的一个问题。公共卫生部门应加强继续教育,培养心理赋权感和创新行为能力,以提高工作效率。

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