Countdown to patient satisfaction.
作者信息
Weinstock Donna
机构信息
Office Management Solution, 490 Banyan Drive, Northbrook, IL 60062, USA.
出版信息
J Med Pract Manage. 2008 Jan-Feb;23(4):238-40.
PMID:18309737
Abstract
The "need to improve" your practice is an ongoing process with your staff members. The goal is to exceed the expectations of the patient. The 13 ideas presented in this article can be incorporated into your busy practice with a minimal amount of effort and can greatly improve the way patients feel about your practice.
摘要
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