Weinstock Donna
Office Management Solution, 490 Banyan Drive, Northbrook, IL 60062, USA.
J Med Pract Manage. 2008 Jan-Feb;23(4):238-40.
The "need to improve" your practice is an ongoing process with your staff members. The goal is to exceed the expectations of the patient. The 13 ideas presented in this article can be incorporated into your busy practice with a minimal amount of effort and can greatly improve the way patients feel about your practice.
