Svanaes Dag, Das Anita, Alsos Ole Andreas
Department of Computer and Information Science, NTNU, Norway.
Stud Health Technol Inform. 2008;136:541-6.
We report from three usability evaluations of health information systems that illustrate the value of seeing usability as a context dependent property of a product. We show how the definition of usability in ISO 9241-11 can be used as a guiding principle in the evaluation, specification and design of such systems. The contextual view on usability is particularly important for health information systems because of their great diversity concerning user groups, tasks, and work environments.
我们报告了三项健康信息系统可用性评估,这些评估说明了将可用性视为产品的上下文相关属性的价值。我们展示了ISO 9241-11中可用性的定义如何用作此类系统评估、规范和设计的指导原则。由于健康信息系统在用户群体、任务和工作环境方面具有极大的多样性,因此可用性的上下文观点对其尤为重要。