Young Claire
Nursing Institute, The Cleveland Clinic Foundation, Cleveland, OH 44195, USA.
Nurs Adm Q. 2008 Jul-Sep;32(3):200-5. doi: 10.1097/01.NAQ.0000325177.15675.b4.
The health system nursing leader is responsible for providing high-quality, service-oriented nursing care to deliver such care with disciplined cost management; to lead and develop a group of nursing executives and managers at the facility level; to establish nursing professional development programs; to build and maintain an effective supply of nurses; and to advocate for nurses and patients. Balancing these imperatives requires thoughtful strategic planning and disciplined execution. In their absence, organizations flounder to address a single problem in isolation and struggle to perform against outcomes. One organization approached the challenge by engaging in a comprehensive, accelerated strategic planning process. The experience brought together 11 hospital nursing executives in consensus around a prioritized strategic agenda. This article is a case study of the approach used to define a nursing agenda.
卫生系统护理领导者负责提供高质量、以服务为导向的护理服务,同时以严格的成本管理来提供此类护理;在机构层面领导和培养一批护理行政人员和管理人员;建立护理专业发展项目;建立并维持有效的护士供应;并为护士和患者发声。平衡这些要务需要周全的战略规划和严格的执行。若缺少这些,组织就会在孤立地解决单个问题时陷入困境,并难以达成预期成果。一家机构通过开展全面、加速的战略规划流程来应对这一挑战。该经历使11位医院护理行政人员就一项优先战略议程达成了共识。本文是对用于确定护理议程的方法的案例研究。