Manser T, Howard Steven K, Gaba David M
Center for Organizational and Occupational Sciences, ETH Zurich, Switzerland.
Ergonomics. 2008 Aug;51(8):1153-78. doi: 10.1080/00140130801961919.
Patient care in hospital settings requires coordinated team performance. Studies in other industries show that successful teams adapt their coordination processes to the situational task requirements. This prospective field study aimed to test a new observation system and investigate patterns of adaptive coordination within operating room teams. A trained observer recorded coordination activities during 24 cardiac surgery procedures. The study tested whether different patterns occur during different phases of and between different types of surgical procedures (two-way multivariate ANOVA with repeated measure). A statistically significant increase was found in clinical and coordination activities in phases of the operation with high task interdependence. The highest level of 'coordination via the work environment' (i.e. an implicit coordination mechanism) was recorded during the actual procedure on the beating heart. These findings prove the sensitivity of the observation system developed and evaluated in this study and provide insight into patterns of adaptive coordination in cardiac anaesthesia. This study furthers our understanding of adaptive coordination as a cornerstone of effective team performance in complex work environments. Using a new observation system, it describes patterns employed by health care professionals in response to changing task demands in an acute patient care setting.
医院环境中的患者护理需要团队协作。其他行业的研究表明,成功的团队会根据情境任务要求调整其协作流程。这项前瞻性实地研究旨在测试一种新的观察系统,并调查手术室团队中的适应性协作模式。一名经过培训的观察员记录了24台心脏手术过程中的协作活动。该研究测试了在不同类型手术过程的不同阶段是否会出现不同模式(重复测量的双向多变量方差分析)。在任务相互依存度高的手术阶段,临床和协作活动有统计学上的显著增加。在心脏跳动时的实际手术过程中,记录到了最高水平的“通过工作环境进行协作”(即一种隐性协作机制)。这些发现证明了本研究中开发和评估的观察系统的敏感性,并为心脏麻醉中的适应性协作模式提供了见解。这项研究进一步加深了我们对适应性协作作为复杂工作环境中有效团队绩效基石的理解。通过使用一种新的观察系统,它描述了医疗保健专业人员在急性患者护理环境中应对不断变化任务需求时所采用的模式。