Chamorro-Koc Marianella, Popovic Vesna, Emmison Michael
School of Design, Faculty of Built Environment, Queensland University of Technology, 2 George St, GPO 2434 Brisbane, QLD 4001, Australia.
Appl Ergon. 2009 Jul;40(4):648-56. doi: 10.1016/j.apergo.2008.05.004. Epub 2008 Jul 24.
This paper introduces research that investigates how human experience influences people's understandings of product usability. It describes an experiment that employs visual representation of concepts to elicit participants' ideas of a product's use. Results from the experiment lead to the identification of relationships between human experience, knowledge, and context-of-use--relationships that influence designers' and users' concepts of product usability. These relationships are translated into design principles that inform the design activity with respect to the aspects of experience that trigger people's understanding of a product's use. A design tool (ECEDT) is devised to aid designers in the application of these principles. This tool is then trialled in the context of a design task in order to verify applicability of the findings.
本文介绍了一项研究，该研究调查了人类体验如何影响人们对产品可用性的理解。它描述了一个实验，该实验采用概念的视觉表示来引出参与者对产品用途的想法。实验结果导致确定了人类体验、知识和使用情境之间的关系——这些关系影响设计师和用户对产品可用性的概念。这些关系被转化为设计原则，这些原则就引发人们对产品用途理解的体验方面为设计活动提供指导。设计了一种设计工具（ECEDT）来帮助设计师应用这些原则。然后在设计任务的背景下对该工具进行试验，以验证研究结果的适用性。
