Catterson Maureen, Price Bob
Lincoln County Hospital, United Lincolnshire Hospitals (Acute), NHS Trust.
Nurs Older People. 2008 Jul;20(6):25-31. doi: 10.7748/nop2008.07.20.6.25.c6618.
This article offers a case study skill analysis of conflict management as it applies to the care of older people and assists the reader to conduct a similar review of their own.